Notably, no province or city supplies complete public services on their websites.
The websites of the southern
Around 59% of local governments provide online public administrative services at the first level (publishing information on administrative formalities), 36% at the second level (providing online forms), and 14% at third level (allowing citizens to submit forms online). None of the country' + char(39)+ N' + char(39)+ N' + char(39)+ N' + char(39)+ N' + char(39)+ N' + char(39)+ N' + char(39)+ N's 64 provinces and cities supplies online public administrative services at the fourth or the highest level (conducting services and announcing the results online).
Numbers of visitors were calculated from statistics by Alexa (an independent organisation in ranking websites). For websites of provinces and cities, the numbers of visitors were calculated based on their populations. Public services were evaluated based on reports of local governments and inspections by MCI experts.
1. Local websites rated based on hits/population ratio:
Ranking |
Address |
1 |
www.danang.gov.vn ( |
2 |
www.hochiminhcity.gov.vn ( |
3 |
www.dongnai.gov.vn (Dong Nai province) |
4 |
www.bacninh.gov.vn ( |
5 |
www.laocai.gov.vn (Lao Cai Province) |
6 |
www.angiang.gov.vn (An Giang Province) |
7 |
www.bentre.gov.vn (Ben Tre Province) |
8 |
www.haiphong.gov.vn ( |
9 |
www.quangngai.gov.vn ( |
10 |
www.baria-vungtau.gov.vn (Ba Ria – Vung Tau Province) |
11 |
www.cantho.gov.vn (Can Tho City) |
12 |
www.longan.gov.vn (Long An Province) |
13 |
www.vinhlong.gov.vn ( |
14 |
www.binhduong.gov.vn ( |
15 |
www.thuathienhue.gov.vn (Thua Thien – |
16 |
www.vinhphuc.gov.vn ( |
17 |
www.kontum.gov.vn ( |
18 |
www.tiengiang.gov.vn ( |
19 |
www.ninhthuan.gov.vn ( |
20 |
www.hanoi.gov.vn (Hanoi) |
21 |
www.caobang.gov.vn ( |
22 |
www.haugiang.gov.vn ( |
23 |
www.khanhhoa.gov.vn ( |
24 |
www.hanam.gov.vn (Ha Nam Province) |
25 |
www.tayninh.gov.vn ( |
26 |
www.nghean.gov.vn (Nghe An Province) |
27 |
www.thaibinh.gov.vn ( |
28 |
www.sonla.gov.vn (Son La Province) |
29 |
www.haiduong.gov.vn ( |
30 |
www.kiengiang.gov.vn ( |
31 |
www.quangtri.gov.vn (Quang Tri Province) |
32 |
www.dongthap.gov.vn ( |
33 |
www.tuyenquang.gov.vn (Tuyen Quang Province) |
34 |
www.ninhbinh.gov.vn ( |
35 |
www.bacgiang.gov.vn ( |
36 |
www.hatinh.gov.vn (Ha Tinh Province) |
37 |
www.binhdinh.gov.vn ( |
38 |
www.thainguyen.gov.vn ( |
39 |
www.hungyen.gov.vn ( |
40 |
www.gialai.gov.vn (Gia Lai Province) |
41 |
www.quangnam.gov.vn ( |
42 |
www.quangbinh.gov.vn ( |
43 |
www.hagiang.gov.vn (Ha Giang Province) |
44 |
www.binhphuoc.gov.vn ( |
45 |
www.langson.gov.vn ( |
46 |
www.thanhhoa.gov.vn ( |
47 |
www.lamdong.gov.vn ( |
48 |
www.phuyen.gov.vn (Phu Yen Province) |
49 |
www.phutho.gov.vn (PHu Tho Province) |
50 |
www.backan.gov.vn ( |
51 |
www.daklak.gov.vn ( |
52 |
www.baclieu.gov.vn (Bac Lieu Province) |
53 |
www.namdinh.gov.vn ( |
54 |
www.travinh.gov.vn (Tra Vinh Province) |
55 |
www.soctrang.gov.vn ( |
56 |
www.hoabinh.gov.vn ( |
Note: Dak Nong, Dien Bien, Lai Chau, Quang Ninh and Yen Bai provinces don’t have official websites. Binh Thuan, Ca Mau and Ha Tay provinces didn’t send their reports to the Ministry of Information and Communications.
2. Local governments’ websites that provide online administrative services at level 1:
Ranking |
Address |
Number of administrative services at level 1 |
1 |
www.tiengiang.gov.vn ( |
133 |
2 |
www.haiduong.gov.vn ( |
81 |
3 |
www.hochiminhcity.gov.vn ( |
76 |
|
www.angiang.gov.vn (An Giang Province) |
|
www.hanam.gov.vn (Ha Nam Province) | ||
6 |
www.haiphong.gov.vn ( |
59 |
7 |
www.quangbinh.gov.vn (Quang Binh province) |
51 |
8 |
www.baria-vungtau.gov.vn (Ba Ria – Vung Tau Province) |
48 |
9 |
www.bacgiang.gov.vn ( |
30 |
10 |
www.vinhlong.gov.vn (Vinh Long province) |
18 |
11 |
www.quangnam.gov.vn ( |
13 |
|
www.laocai.gov.vn (Lao Cai Province) |
|
www.nghean.gov.vn (Nghe An Province) | ||
14 |
www.thaibinh.gov.vn (Thai Binh province) |
10 |
15 |
www.binhduong.gov.vn ( |
8 |
|
www.hanoi.gov.vn (Hanoi) |
|
www.lamdong.gov.vn ( | ||
www.baclieu.gov.vn (Bac Lieu province) | ||
|
www.danang.gov.vn ( |
|
www.ninhbinh.gov.vn (Ninh Binh) | ||
www.dongthap.gov.vn ( | ||
|
www.gialai.gov.vn (Gia Lai Province) |
|
www.hatinh.gov.vn (Ha Tinh Province) | ||
www.longan.gov.vn (Long An Province) | ||
|
www.binhphuoc.gov.vn ( |
|
www.phuyen.gov.vn (PHu Yen Province) | ||
27 |
www.dongnai.gov.vn ( |
2 |
|
www.namdinh.gov.vn ( |
|
www.thanhhoa.gov.vn (Thanh Hóa) | ||
www.kiengiang.gov.vn (Kiên Giang) | ||
www.tuyenquang.gov.vn (Tuyên Quang) | ||
www.thuathienhue.gov.vn (Thừa Thiên - Huế) | ||
www.cantho.gov.vn (Cần Thơ) | ||
www.phutho.gov.vn (Phú Thọ) | ||
www.ninhthuan.gov.vn (Ninh Thuận) |
3. Local governments’ websites that provide online administrative services at level 2:
Ranking |
Address |
Number of online services at level 2 |
1 |
www.quangbinh.gov.vn (Quảng Bình) |
88 |
2 |
www.bacgiang.gov.vn (Bắc Giang) |
57 |
3 |
www.hochiminhcity.gov.vn (Thành phố HCM) |
43 |
|
www.lamdong.gov.vn (Lâm Đồng) |
|
www.ninhthuan.gov.vn (Ninh Thuận) | ||
6 |
www.nghean.gov.vn (Nghệ An) |
4 |
|
www.hungyen.gov.vn (Hưng Yên) |
|
www.laocai.gov.vn (Lào Cai) | ||
www.quangnam.gov.vn (Quảng | ||
|
www.angiang.gov.vn (An Giang) |
|
www.bentre.gov.vn (Bến Tre) | ||
www.namdinh.gov.vn ( | ||
www.ninhbinh.gov.vn (Ninh Bình) | ||
www.longan.gov.vn (Long An) | ||
|
www.danang.gov.vn (Đà Nẵng) |
|
www.baclieu.gov.vn (Bạc Liêu) | ||
www.haiduong.gov.vn (Hải Dương) | ||
www.binhphuoc.gov.vn (Bình Phước) |
4. Local governments’ websites that provide online administrative services at level 3:
Ranking |
Address |
Names of online services at level 3 |
|
|
Private business registration |
Limited responsibility company registration | ||
Joint stock firm establishment registration | ||
Branch registration | ||
Representative office registration | ||
Change of business registration | ||
Private business registration | ||
| ||
|
|
Representative office registration |
Online business registration | ||
3 |
www.haugiang.gov.vn (Hau Giang) |
Private business registration |
5. Ranking of ministries’ websites based on numbers of visitors:
Ranking |
Address |
1 |
www.mofa.gov.vn (Ministry of Foreign Affairs) |
2 |
www.moet.gov.vn (Ministry of Education and Training) |
3 |
www.moc.gov.vn (Ministry of Construction) |
4 |
www.moj.gov.vn (Ministry of Justice) |
5 |
www.mof.gov.vn (Ministry of Finance) |
6 |
www.mpi.gov.vn (Ministry of Planning and Investment) |
7 |
www.cinet.gov.vn (Ministry of Culture, Sports and Tourism) |
8 |
www.moh.gov.vn (Ministry of Health) |
9 |
www.monre.gov.vn (Ministry of Natural Resources and Environment) |
10 |
www.moit.gov.vn (Ministry of Industry and Trade) |
11 |
www.most.gov.vn (Ministry of Science and Technology) |
12 |
www.agroviet.gov.vn (Ministry of Agriculture and Rural Development) |
13 |
www.molisa.gov.vn (Ministry of Labour, War Invalids and Social Affairs) |
14 |
www.caicachhanhchinh.gov.vn (Ministry of Home Affairs) |
15 |
www.mt.gov.vn (Ministry of Transport) |
16 |
www.mic.gov.vn (Ministry of Information and Communications) |
6. Ministries’ websites that have online administrative services at level 1:
Ranking |
Address |
Number of services |
1 |
www.agroviet.gov.vn (Ministry of Agriculture and Rural Development) |
93 |
2 |
www.moj.gov.vn (Ministry of Justice) |
13 |
3 |
www.mic.gov.vn (Ministry of Information and Communications) |
11 |
4 |
www.moit.gov.vn (Ministry of Industry and Trade) |
9 |
|
www.mt.gov.vn (Ministry of Transport) |
|
www.most.gov.vn (Ministry of Science and Technology) | ||
|
www.mofa.gov.vn (Ministry of Foreign Affairs) |
|
www.monre.gov.vn (Ministry of Natural Resources and Environment) |
7. Ministries’ websites that have online administrative services at level 2:
Ranking |
Address |
Number of service |
1 |
www.agroviet.gov.vn (Ministry of Agriculture and Rural Development) |
23 |
2 |
www.moj.gov.vn (Ministry of Justice) |
16 |
3 |
www.moet.gov.vn (Ministry of Education and Training) |
9 |
4 |
www.mic.gov.vn (Ministry of Information and Communications) |
8 |
5 |
www.moit.gov.vn (Ministry of Industry and Trade) |
7 |
6 |
www.moc.gov.vn (Ministry of Construction) |
3 |
|
www.mofa.gov.vn (Ministry of Foreign Affairs) |
|
www.most.gov.vn (Ministry of Science and Technology) |
8. Ministries’ websites that have online administrative services at level 3:
Address |
Name of service |
www.mofa.gov.vn (Ministry of Foreign Affairs) |
Exemption of visa for overseas Vietnamese |